Customer Support - Integrated Carriers
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Knowledge base
Shipping Support
Preparing to Ship Online With SoluShip
7
How to Benefit from SoluShip - Getting Started Checklist
SoluShip Quick Start Guide
How to create a new shipment
Ocean Freight - Carriers We Work With
What are INCOTerms?
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Days of Operation
2
Standard days of Operation
2024 Canadian Carrier Holiday Schedule
Packaging and Supplies FAQ's
5
Are there any guidelines for preparing my shipment?
How do I order supplies?
How do I get shipping labels or receipts?
Packaging Tips for Less Damage
Conventional Packaging Materials
Learn to Ship
7
How much does it cost to ship a package?
Where do I find a list of different services Integrated Carriers offers?
How long will it take for my shipment to get delivered?
Can I ship dangerous goods?
My shipment is on a pallet. How do I ship it?
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Tracking Support
Tracking FAQ's
3
Where do I track a shipment?
Do I need the courier tracking number?
What's the difference between order number and tracking number?
SoluShip Support
System Requirements
2
Web Application System Requirements
Understanding Integrated Carriers' Technology Stack
Error Message FAQ
2
Insufficient Privileges
Insufficient Information (Is Required Error)
Documents FAQ
5
What label size can I print using SoluShip?
Will I be charged for printing a label that doesn't get used?
Can I print shipping labels with my company logo?
Does SoluShip print NAFTA or other specialized forms?
Does SoluShip submit customs documents electronically?
Getting started with us
Your account
3
Changing account details
Inviting your team onboard
How to open an account
SoluShip Help Guides
3
SoluShip Quick Start Guide
Save Time and Money With Your Address Book
Customs Assessment and Revenue Management (CARM) - Are You Ready?
Customs Brokerage
Customs Brokerage Resources
4
Customs Clearance and Brokerage for Import Shipments
Customs Resource Centre - Canadian and U.S. Government Agencies
Importing to Canada: A Simplified 7-Step Guide
Commercial Invoice or Customs Invoice. What's The Difference?
Customs FAQ's
9
What is a B13 (B13A) Export Declaration?
What is a Commerical Invoice?
Certificate of Origin
Importing Goods Into Canada
My shipment didn't clear customs. Who is at fault?
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Community forums
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Integrated Carriers Forums
Integrated Carriers SoluShip Announcements
5
Important Reminder: UPS Paperless Commercial Invoice Requirement for International Shipments
Posted by
Dave Loggie
,
over 1 year ago
Last Reply
by Dave Loggie
over 1 year ago
⚠️ DHL Service Suspension in Canada
Posted by
Brian Dickson
,
about 2 months ago
Last Reply
by Brian Dickson
about 2 months ago
⚠️ Canada Post Strike Alert
Posted by
Dave Loggie
,
2 months ago
Last Reply
by Dave Loggie
2 months ago
See all 5 topics
Feature Requests
0
Helpful Tips
3
Why Your Business Should Be Using a Transportation Management System
Posted by
Dave Loggie
,
over 1 year ago
Last Reply
by Dave Loggie
over 1 year ago
Navigating the Logistics Maze: Tips for Choosing the Right Shipping Services
Posted by
Dave Loggie
,
over 1 year ago
Last Reply
by Dave Loggie
over 1 year ago
Navigating Borders: 10 Tips for Moving Cross-Border Freight Effectively
Posted by
Dave Loggie
,
over 1 year ago
Last Reply
by Dave Loggie
over 1 year ago
Report a problem
0
Sales and offers
0
Blog
Helpful Tips
9
Beginners Guide to Freight Shipping: Understanding Freight Basics
Posted by
Dave Loggie
,
about 1 year ago
Last Reply
by Dave Loggie
about 1 year ago
Advantages of Non-Asset-Based 3PL Transportation Services:
Posted by
Dave Loggie
,
over 1 year ago
Last Reply
by Dave Loggie
over 1 year ago
Cost-effective Packaging Tips for less damage
Posted by
Dave Loggie
,
over 1 year ago
Last Reply
by Dave Loggie
over 1 year ago
See all 9 topics
Help Desk Software
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