Customer Support - Integrated Carriers

Preparing to Ship Online With SoluShip 7

• How to Benefit from SoluShip - Getting Started Checklist
• SoluShip Quick Start Guide
• How to create a new shipment
• Ocean Freight - Carriers We Work With
• What are INCOTerms?

View all 7

Days of Operation 2

• Standard days of Operation
• 2024 Canadian Carrier Holiday Schedule

Packaging and Supplies FAQ's 5

• Are there any guidelines for preparing my shipment?
• How do I order supplies?
• How do I get shipping labels or receipts?
• Packaging Tips for Less Damage
• Conventional Packaging Materials

Learn to Ship 7

• How much does it cost to ship a package?
• Where do I find a list of different services Integrated Carriers offers?
• How long will it take for my shipment to get delivered?
• Can I ship dangerous goods?
• My shipment is on a pallet. How do I ship it?

View all 7

Tracking FAQ's 3

• Where do I track a shipment?
• Do I need the courier tracking number?
• What's the difference between order number and tracking number?

System Requirements 2

• Web Application System Requirements
• Understanding Integrated Carriers' Technology Stack

Error Message FAQ 2

• Insufficient Privileges
• Insufficient Information (Is Required Error)

Documents FAQ 5

• What label size can I print using SoluShip?
• Will I be charged for printing a label that doesn't get used?
• Can I print shipping labels with my company logo?
• Does SoluShip print NAFTA or other specialized forms?
• Does SoluShip submit customs documents electronically?

Your account 3

• Changing account details
• Inviting your team onboard
• How to open an account

SoluShip Help Guides 3

• SoluShip Quick Start Guide
• Save Time and Money With Your Address Book
• Customs Assessment and Revenue Management (CARM) - Are You Ready?

Customs Brokerage Resources 4

• Customs Clearance and Brokerage for Import Shipments
• Customs Resource Centre - Canadian and U.S. Government Agencies
• Importing to Canada: A Simplified 7-Step Guide
• Commercial Invoice or Customs Invoice. What's The Difference?

Customs FAQ's 9

• What is a B13 (B13A) Export Declaration?
• What is a Commerical Invoice?
• Certificate of Origin
• Importing Goods Into Canada
• My shipment didn't clear customs. Who is at fault?

View all 9