Documents FAQ

This section covers questions about labels and documents produced within SoluShip, such as: Labels; Commercial Invoice, Bill of Lading, Manifest

What label size can I print using SoluShip?
Courier Shipping When you are shipping by courier, your default label should be 4" x 6" labels, using a thermal label printer. You can of course ...
Wed, 27 Feb, 2019 at 11:10 PM
Will I be charged for printing a label that doesn't get used?
If you create a shipping order but do not plan to ship the order, you should cancel the order. Depending on the courier, you may be charged for label creati...
Mon, 19 Aug, 2019 at 9:18 AM
Can I print shipping labels with my company logo?
SoluShip does not allow you to add logos or any other form of customization to shipping labels. Carriers require shipping labels to be compliant with their ...
Mon, 19 Aug, 2019 at 9:20 AM
Does SoluShip print NAFTA or other specialized forms?
SoluShip will currently print a commercial invoice only. Should your shipment require a NAFTA, FCC, FDA or other documentation, you can request those do...
Mon, 19 Aug, 2019 at 9:22 AM
Does SoluShip submit customs documents electronically?
Only when using DHL Express. If you are using DHL as a courier for international shipments, you have the option to select DHL Paperless Trade. This opt...
Mon, 19 Aug, 2019 at 9:21 AM